State Farm® Insurance Agent Austin Raab
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
carole kettmann
August 21, 2025
5
out of
5
rating by carole kettmann
"Atef was excellent. He was well informed, helpful and very nice. He listened and gave me the best quotes."
Jerell Small
August 21, 2025
5
out of
5
rating by Jerell Small
"Want to say thank you to Darrelle for helping me get insurance. 10/10 would recommend!!"
Robyn T
August 21, 2025
5
out of
5
rating by Robyn T
"Atef Ahsan was very helpful in getting my insurance bundle (homeowners and auto) set up for the purchase of my new home. Knowledgeable and quick responses! Definitely recommend!"
We responded:
"Robin thanks so much for the kind words and the five star review. It is a seasoned and valued team member on the insurance team and we’re glad that you’re able to get the service you deserve and expect. "
lanre ahmed
August 15, 2025
5
out of
5
rating by lanre ahmed
"Melissa was very helpful, patient in make sure that all my issues are resolved. She got me a better rate deal on my Auto and Home insurance premium."
We responded:
"Thanks so much for the five star review Ianre, we’re so grateful that you chose us for your insurance needs and were able to deal with a great team member like Melissa. Have a great rest of your week and we hope to speak with you soon."
Malcolm Hall
August 13, 2025
5
out of
5
rating by Malcolm Hall
"Dana helped me switch auto insurance from NY to CT and obtain the documents I need for transferring registration and obtaining a new driver’s license. She was very flexible and friendly during the process."
We responded:
"Malcolm, thanks so much for the review and we’re so happy you were able to deal with one of our amazing customer success team members, Dana. Switching from one state to another should not be hard and we will make it easy in our office. We hope to speak with you soon and you have a great rest of your week."
Lucas Allner
August 4, 2025
5
out of
5
rating by Lucas Allner
"Melissa was really helpful, prompt, and understood well my needs for my new condo. Would definitely go back to work with her for future needs!"
We responded:
"Lucas, thanks so much for the five star review. We really appreciate the feedback. Our office is located in the center of New York City and we have written every type of condo or co-op. You can think of and can try to help with all your insurance needs. We hope to speak to you soon and have a great day."
Mariusz Gwozdz
July 19, 2025
5
out of
5
rating by Mariusz Gwozdz
"Best representative, out of 5 stars I wish I could give him 20.Thank you for saving my account and going well above and beyond. You really don't see representation like this anymore. This man Austin Raab is amazing. Thank you so much"
We responded:
"Mariusz, we were so happy to help you and we will continue to look for ways to make things easier. We hope you have a great week and tell us how we can help."
Tyrone Gardner
July 15, 2025
5
out of
5
rating by Tyrone Gardner
"Very Professional and respectful and Great all around service!"
We responded:
"Hi Tyrone, thanks so much for the five star review. We provide ourselves on all those attributes and we hoped to continue to provide you with the five star service you expect "
William Farrell
July 9, 2025
4
out of
5
rating by William Farrell
"I dealt with Melissa Marin-yusy and while I had a few issues at first she worked deli gently to clear things up for me and kept me informed throughout the process very professionally handled can’t thank her enough. W. Farrell"
We responded:
"Hey William, thanks so much for the review. Melissa is a newer part of our team. And yeah, I always looking for ways to help and keep you informed. Please let us know how we can help you in the future."
Liliany Gerez
July 8, 2025
5
out of
5
rating by Liliany Gerez
"Great customer service from Melissa"
We responded:
"Liliany, 2 reviews and both 5 stars, the office so good you had to review it twice. "
Liliany Gerez
July 8, 2025
5
out of
5
rating by Liliany Gerez
"Great customer service"
We responded:
"Liliany, thanks so very much for the five star review and we hope to keep giving you the same five star service. "
Nicholas Pelletier
July 8, 2025
5
out of
5
rating by Nicholas Pelletier
"Daniel Kazberuk was incredibly helpful! He went above and beyond on his service. He made the process of securing auto insurance incredibly easy. He was a joy to work with, highly recommend contacting him for any of your insurance needs."
We responded:
"Hi Nicholas, thanks so much for the five star review. Daniel is an awesome part of our team and we’re glad that you got to interact with him. It was our joy working with you and please let us know how we can help you and your friends. "
Madi Rosegarten
July 7, 2025
5
out of
5
rating by Madi Rosegarten
"SO helpful! Made the process so easy! Highly recommend"
We responded:
"Hi Madi, it’s our pleasure to make the insurance and easy and simple. Please let us know how I can help you and your family and friends in the future with their insurance needs."
Sean Kelleher
July 2, 2025
5
out of
5
rating by Sean Kelleher
"I had the opportunity of working with Dana from this office today... She was smoothly and efficiently able to help one of my customers from PA establish a high quality renters insurance in order to get into her new apartment today. I HIGHLY recommend this State Farm Agency to anyone in the New York City area for their Auto, Home, Renters and Life Insurance needs!"
We responded:
"Sean, thanks so much for the kind review. We are happy to serve the tri-state area and help with any move that you have in the great Northeast."
Rajeshalall
July 1, 2025
5
out of
5
rating by Rajeshalall
"Excellent customer service from Melissa"
We responded:
"Melissa is an amazing part of our team and we pride ourselves on giving great customer service. Please let us know how we can help you in the future."
Christopher Xu
July 1, 2025
5
out of
5
rating by Christopher Xu
"Melissa was great at walking me through the process of getting renter’s insurance, would recommend!"
We responded:
"Hey Christopher, Melissa is a new and Intrachol part of the Raab insurance team and we are so happy that you got to interact with her. Please let us know how we can help you in the future. "
Liz
June 25, 2025
5
out of
5
rating by Liz
"Darrelle was fantastic. Always on the ball and made securing my policy a breeze."
We responded:
"Liz, thanks so much for the five star review. Darrell is an amazing part of our team and great at making things fast and efficient. Please let us know how we can help your friends and family in the future and thanks for joining our office."
Kevin Singh
June 23, 2025
5
out of
5
rating by Kevin Singh
"Daniel really helped me with savibg on my car insurance. She was very patient and answered all of my questions."
We responded:
"Hi Kevin, thanks so much for the five star review. Daniel is a great part of our office and is always looking for ways to help you save money on your insurance and give you knowledge. Please let us know if we can help you in the future and you have a great rest of your day. "
Gus Haritos
June 23, 2025
5
out of
5
rating by Gus Haritos
"Melissa Marin was very helpful in obtaining auto insurance. She answered all of my questions and she was both patient and pleasant."
We responded:
"Hey Gus, thanks so much for the five star review. Melissa is an awesome member of our team and I hope we are able to help you with all of your future insurance needs. "
Art Burak
June 22, 2025
5
out of
5
rating by Art Burak
"Extremely responsible and helpful agency, particularly Atef Ahsan."
We responded:
"Art, thanks so much for the review and that kind words. Atef is an awesome part of our team and we are glad you got the service you expected."
John Petitto
June 20, 2025
5
out of
5
rating by John Petitto
"Your State Farm agent Darelle has been not only amazing but professional and very in tune with customer service . Safe to say this woman saved me with getting life insurance so I appreciate her and you guys and she is an asset to this company. Thank you again !"
We responded:
"John, we are so happy to have you a part of our agency. We are glad that Darrell was able to not only help you save money but also give you great products and serve needs to help with you and your family. Please let us know how we can help in the future and you have a great rest of your week. "
Jon E.
June 20, 2025
5
out of
5
rating by Jon E.
"Melissa was very responsive and talked me through everything. She was great!"
We responded:
"Jon, thanks so much for the five star review. Melissa is great and a new part of our team and we’re glad you had a great experience with her. Please let us know how we can help you out in the future."
Kim Langill
June 20, 2025
5
out of
5
rating by Kim Langill
"I spoke with Melissa M. with State Farm and she is most helpful! Melissa is a pleasure doing business with and very knowledgeable as well. I am very satisfied with achieving my insurance needs! Thank you!"
We responded:
"Hi Kim, Melissa is a new shining star in our team and we are here to help with all of your insurance needs. Our goal with every transaction is to make sure that you feel covered and taken care of. Please let us know how we can help you in the future and you have a great rest of your week."
Kathy Briggs
June 20, 2025
1
out of
5
rating by Kathy Briggs
"This is the worst place to get insurance through every year. They’re raising up your policy over $200. You’re not getting more coverage though and then a lot of times it’s hard to even get someone to talk to so you’re better off going with a different insurance Company than this one"
We responded:
"Kathy, we are sorry for your experience and wish we had more control over the rates set by the company. I have looked into your billing situation and see that it has gone up $80 since you started with us in 2022. If you have any insurance needs in the future, please reach out, we are happy to help. "
Ribhav Hora
June 17, 2025
1
out of
5
rating by Ribhav Hora
"I reached out to end my NC renter's insurance and the agent started a New York policy for me without me mentioning anything about wanting a new policy. Shocking experience! Edit: I filled out the form to get a quote for nyc but that doesn’t mean I requested “urgent purchase” or said anything about wanting the policy. Wow."
We responded:
"Hi Ribhav, we are sorry for the confusion. You had gone online and filled out a quote with a request for urgent purchase. We took this as you wanted to replace the NC policy here in your new state of NY. We don’t normally get requests to cancel policies with other agents and where the confusion came from. In the end we were able to reverse the transaction and you will have no coverage here in NY. We wish you the best and sorry for the inconvenience. "